The Finest Insurance coverage Firms to Work for within the USA | High Insurance coverage Employers

• Illinois is essentially the most profitable state with six winners.
  
   

• 5 winners are based mostly in Florida and New York, and 4 are from California.

One criterion for ranking the High Insurance coverage Employers 2024 is a concerted dedication to variety, fairness, and inclusion. 

That is echoed within the 2024 International Insurance coverage Outlook by Deloitte, which states:

 

“Leaders ought to make an ongoing dedication to make sure variety, fairness, and inclusion (DE&I), each of their workforce and the client demographics they serve. Demonstrating such dedication may assist shut the belief hole that has usually undermined the business’s credibility with key stakeholders, together with regulators, legislators, and ranking companies, in addition to society at giant, and even their very own workers. This might not solely show to be a differentiator available in the market, but additionally assist resolve societal points such because the insurance coverage safety hole.”

All of IBA’s winners are additionally innovating and in search of methods to interact their workforces. That is highlighted as a key precedence for these within the insurance coverage sector in Deloitte’s report, with IBA’s winners implementing its suggestions, similar to introducing enhanced expertise, boosting their agency’s model, and eradicating siloed inner buildings in favor of collaborative environments.

Additional strengthening the case for companies to attempt to be higher employers is illustrated in EY’s 2024 International Insurance coverage Outlook:

 

“As competitors for staff stays intense, insurers should look to interact expertise in all its varieties. By aiming to develop into ‘post-bias’ employers and leveraging distinctive attributes, insurers will foster competitors within the office and assist all people progress, no matter their beginning factors. And they need to not overlook how various hiring could have monetary implications by way of diminished turnover and decrease recruiting prices.”

There’s additionally a transparent emphasis inside the business to answer this want, even with the adoption of AI.

“With coaching and clear communication relating to permitted use, making AI instruments typically obtainable will instill a way of competence and company amongst staff, in addition to selling accountability for work merchandise,” says Frank Schmid, chief expertise officer of Basic Reinsurance Company (Gen Re). 

“That is how AI can amplify staff’ problem-solving abilities, adaptability and creativity, in addition to their emotional intelligence, common sense, and management.”

Finest Insurance coverage Employers’ recipe for achievement

Headquarters: Melbourne, FL

Kind of firm: Provider/Insurer or Reinsurer

Group dimension: 101–500 workers

Worker satisfaction ranking: 87 %

The agency continues to make vital strides in such a brief time period, because it has gained back-to-back IBA High Insurance coverage Employers awards.

Established in 2018, Orion180 has grown exponentially lately. From a workforce of 19 workers in 2020, the corporate now has 135 workers.

Founder and CEO, Ken Gregg, has steered Orion180 by means of this large natural development, and the proof is within the pudding, by crossing the $200 million threshold in top-line premium in April 2024.

“It’s the tradition right here that’s an enormous driver of what we now have to supply, and lots of people are enthusiastic about our development” 

Ken GreggOrion180  

Gregg credit Orion180’s success to:

• tradition
  
   

• customer support
  
   

• transparency
  
   

• attracting greatest at school

“On the government degree, we view our workers like clients, and we predict, ‘What are we doing to verify they’ve an excellent expertise?,’” he says. “We collaborate with all of the members of the corporate. Everybody will get to have a say, and we take heed to suggestions, which I consider is appreciated. With each choice, we’re conscious of the influence to all stakeholders.”

The group gives aggressive profit plans to all workers within the type of:

• full medical and dental cowl
  
   

• matching 401(ok) dollar-for-dollar on the primary 4 %, and 50c on the greenback for the following two %
  
   

• academic reimbursement

“The staff are acknowledged and have a chance to even develop themselves. We give folks vertical alternative to maneuver inside the group,” he provides.

Headquarters: Springfield, MO

Kind of firm: Retail Company/Brokerage

Group dimension: 26–100 workers

Worker satisfaction ranking: 87 %

Giving autonomy to its workers has instilled a optimistic angle amongst Ollis/Akers/Arney’s workforce.

Situated in southwest Missouri, the corporate – initially based as Ollis and Co. in 1885 and merged with Akers & Arney in 2015 – is 100% employee-owned.

On prime of possession within the group, which earns 8–10 % a share every year, workers are additionally afforded a powerful profit bundle that features:

“For our wellness program, we pays 100% of the worker’s medical advantages and we provide two or three plan choices,” says director of operations, Joe Gaunt. “In the event you take part in this system, we’ll pay for the premium and we now have all of the voluntary items for imaginative and prescient, dental, and varied different issues. They’ll have their household on a voluntary foundation, too.”

“We now have superior individuals who care so much about what they do and care about our shoppers”

Joe GauntOllis/Akers/Arney Insurance coverage & Enterprise Advisors

The agency strives to supply a versatile work atmosphere with a optimistic tradition.

“I’m a agency believer that tradition begins together with your hiring course of. With focused choice interviewing, we’re making an attempt to get an concept of how an individual goes to suit our firm from a tradition perspective, as a result of you’ll be able to actually throw all that off with only one unhealthy rent,” feedback Gaunt.

“There’s a scarcity of expertise throughout the business, even with the insurance coverage corporations for underwriters and claims representatives and that may put a pressure on service.”

There’s additionally a transparent dedication to DE&I and a give attention to serving to minority teams.

“We offer a paid day for workers to volunteer with organizations. This yr, we’re sponsoring the Pupil African American Brotherhood and taking part of their program. We actively search for alternatives to interact with organizations in our neighborhood.”

Headquarters: Akron, OH

Kind of firm: Retail Company/Brokerage

Group dimension: 101–500 workers

Worker satisfaction ranking: 81 %

A mix of flexibility, beneficiant PTO, and an uber-friendly atmosphere has led the agency to develop into probably the greatest insurance coverage corporations to work for in America.

Based in 1910, SeibertKeck operates 19 workplaces all through Ohio and Kentucky, and has a presence in Florida. The corporate’s tradition emboldens workers to carry their greatest selves to work.

“A few of my colleagues are my greatest mates, and I am going to them for all times recommendation,” says advertising supervisor, Leah Schrock. “Generally, we take little breaks in the course of the day to have a chat, go for a espresso earlier than work, or exit to eat throughout lunch, simply to decompress from work.”

“It’s very family-oriented. We like an open-door coverage for shoppers and employees” 

Leah SchrockSeibertKeck Insurance coverage Companions

SeibertKeck’s hybrid work mannequin units them aside from different insurance coverage corporations by means of the next options:

“All people loves that we now have a enjoyable committee. Every workplace has a consultant, and so they attempt to have little events within the workplace, simply to carry pleasure and workforce bonding,” Schrock reveals. “Somebody brings in donuts on Nationwide Donut Day, ice cream for Nationwide Ice Cream Day, any of these enjoyable holidays in addition to all of the spiritual holidays.”

The corporate’s angle towards DE&I can be vastly spectacular, as as much as 67 % of the workforce are feminine. 

“We now have 210 workers, which is fairly huge for an impartial insurance coverage company, but it surely’s so rewarding to say that majority of our employees are girls. We now have a number of girls in higher administration positions, too.”

 

Headquarters: Gainesville, FL

Kind of firm: Retail Company/Brokerage

Group dimension: 501–1,000 workers

Worker satisfaction ranking: 80 %

The agency’s continued success is straight out of a Hollywood film.

Founder, chairman, and CEO Invoice Johnson isn’t any stranger to the awards circuit as he has produced many critically acclaimed movies, similar to The Youngsters Are All Proper, starring Annette Bening, which was nominated for 4 Oscars, together with Finest Image, in 2011. 

He has additionally produced over 30 movies with stars similar to Brad Pitt, Tom Hanks, Keanu Reeves, Dwayne ‘The Rock’ Johnson, Nicole Kidman, and Margot Robbie, amongst others.

Johnson based The Liberty Firm in 1987 earlier than stepping away in 2003 to give attention to producing movies earlier than returning to the helm in 2018, and since then, the group has loved extraordinary development.

“We need to create alternatives, encourage a particular tradition, and assist our folks be more healthy and happier”

Invoice JohnsonThe Liberty Firm Insurance coverage Brokers

“The film enterprise may be very transitory. While you’re creating a script, you pull the large workforce collectively, you make a film, however then after, all people goes their separate methods,” says Johnson.

“However within the insurance coverage enterprise, there’s long-term relationships and the chance to provide service, create alternatives for folks, and encourage a particular tradition by serving to folks be more healthy and happier by offering a platform to pursue their entrepreneurial desires.”

The Liberty Firm’s tradition is constructed on eight core values:

• caring
  
   

• excellence
  
   

• enjoyable
  
   

• equity
  
   

• good emotions
  
   

• integrity
  
   

• kindness
  
   

• teamwork

“Our aim is having the very best work expertise and atmosphere within the business in order that we are able to entice and retain expertise and assist folks be their greatest, healthiest, and happiest selves, as a result of that’s going to translate into them being their most profitable selves,” he continues. “We like our acronyms right here, and one we now have is JOB, which stands for ‘pleasure of being.’”

By bringing all these elements to boil, Liberty has develop into a pretty vacation spot for the business’s greatest and brightest.

“Invoice and I continuously get messages on LinkedIn from folks trying to see if they’ll be a part of our group,” says COO Adam Baillie.

“We now have a really entrepreneurial platform that creates lots of optimistic vitality, that pulls optimistic folks, and that begins to snowball, the place folks need to be a part of the profitable workforce.”

Headquarters: Skokie, IL (operates in all 50 states)

Kind of firm: Retail Company/Brokerage

Group dimension: 26–100 workers

Worker satisfaction ranking: 83 %

Fostering a supportive work atmosphere, worker training, and leveraging expertise to reinforce the worker’s expertise continues to reap rewards.

Regardless of being a comparatively small group, Worthy Insurance coverage empowers workers by means of forward-thinking initiatives, because it tends to rent folks from a service background.

“We care about workers and love to do issues along with enjoyable occasions and summer season outings”

Halima CegurWorthy Insurance coverage

“We take the time to essentially come collectively as a bunch,” says director of human assets, Halima Cegur. “We’re a younger group general, so we actually care about development and alternative. As our firm grows, we need to give that development and alternative to folks right here.”

She provides, “We give attention to training and coaching and being mentors to 1 one other. We now have lots of people which might be new to the insurance coverage enterprise, which is nice to see. So, we focus so much on them getting licensed and studying from the underside up.”

The group has a powerful worker advantages scheme in place, which options:

• company-sponsored life insurance coverage
  
   

• full medical protection
  
   

• beneficiant PTO coverage, with 4 weeks’ trip
  
   

• 401(ok) matching contributions

“We care about work-life steadiness. There’s a hybrid possibility; nonetheless, we just like the presence to be in individual, so we’re versatile inside the workday. We would like folks to be within the workplace to collaborate and prepare,” explains Cegur.

“It’s an excellent place to work as a result of each one in every of us has an vital function. While you come right here, you’ve got an quantity of respect and credibility, and also you’re in a position to have a seat on the desk instantly. That’s one thing that units us aside from different bigger organizations.”

The agency embraces expertise to enhance its effectivity in HR.

“We’re agile, we attempt completely different software program and applications to see in the event that they’ll work for us, to work for our shoppers’ wants. We now have software program for auto-renewals and we’re open to any tech advances, however we need to be certain that the muse is working easily,” she states.

“We now have executed lots of these items in-house, as we don’t have big company backing and a company IT division. We need to make issues extra automated or streamlined for our workers.”

Worthy Insurance coverage’s DE&I technique is natural and displays the neighborhood through which it operates. Its headquarters are on the outskirts of Chicago.

“We’re very fortunate that we stay in a metropolis of seven million folks, and that creates an natural, various workforce. We search for the very best candidate for the job and to fill the function. However we attempt to make sure our firm is at the least 60–65 % girls.”

Headquarters: Dallas, TX

Kind of firm: Retail Company/Brokerage

Group dimension: 101–500 workers

Worker satisfaction ranking: 89 %

The awards maintain rolling in for Brown & Driving, following its 5-Star Wholesale Brokers and MGAs win, by being acknowledged as one in every of IBA’s High Insurance coverage Employers of 2024.

The agency has loved large success since its inception in 1980 in North California, by means of the management of Peter Brown and David Driving, as the highest firm now has 20 workplaces all through the nation.

Working in all main cities, the group has maintained a cheerful workforce by means of many thrilling worker initiatives.

“We attempt to present world-class alternatives for our workers to develop and become no matter they need to be on this business”

Christopher WeltyBrown & Driving

“We’re increasing our help positions within the manufacturing facet, and in order that’s crucial as a result of as we’ve grown, our groups have drastically expanded and develop into extra complicated,” says chief human useful resource officer, Christopher Welty.

“We need to give folks extra alternatives to increase their profession and develop. We’ve added some management positions inside the workforce, in order that the dealer can delegate a few of their authority in managing and main the day-to-day operations of the workforce.”

The corporate is 100% employee-owned and operated internally, which provides all staff a chance to develop. On prime of that, the corporate has a wealthy profit plan with applications similar to:

• well being reimbursement association for anybody who can keep in-network, when their well being care supplier indicators an settlement with the service to simply accept a reduced fee
  
   

• a holistic work-life steadiness by means of wellness applications

“We’re very happy with our medical advantages and what we’re in a position to present for our workers. We now have the richest medical plan that exists available in the market,” feedback Welty. “We’re frequently re-evaluating our advantages to attempt to verify they’re wealthy and precious for our workers.”

The agency is dedicated to bettering workers’ capabilities by means of inner coaching, with the choice for upskilling outdoors the corporate.

“Every particular person on the help employees ranks of our dealer groups is given skilled improvement periodically, the place we’re, along with their dealer evaluating the place their abilities are at,” he reveals.

“We then begin an motion plan to assist develop these abilities additional. We discover that actually helps people transfer alongside their careers and develop into specialists. The one method we are able to keep impartial long-term is that if we now have people creating all through the agency into the long run.

“We reimburse for licensing, programs, and designations. We discover it so precious as a result of it helps to develop a person’s data in a related space.”

Brown & Driving embraces HR expertise to simplify the working day, which permits its workforce to:

“We offer a instrument the place folks can handle all of these issues electronically,” says Welty.

The agency has a powerful angle towards DE&I and strives to make use of folks from all backgrounds.

Brown & Driving can be a founding sponsor of Insurance coverage Transformation, which goals to create certificates applications in traditionally Black schools and now goals to increase to neighborhood schools.

“We’re making an attempt to assist younger folks all through the nation, who’ve much less alternative financially, understand that insurance coverage is a good business. Our firm, traditionally, has offered much better alternatives for a a lot wider vary of individuals than another firm in our business,” he explains.

“It’s one of many largest initiatives that we’ve helped launch and that’s additionally become our top notch of graduates, who graduated this yr. We now have additionally related each a kind of graduates with an internship. We now have many interns not simply in our firm, but additionally in different corporations.”

Headquarters: Farmington Hills, MI

Kind of firm: Wholesaler (Brokerage, MGA, MGU, and so on.)

Group dimension: 1,000+

Worker satisfaction ranking: 80 %

As a family-owned and operated group, Burns & Wilcox has the liberty and adaptability to make substantial investments for the good thing about associates, shoppers, and companions.

The corporate, which was based in 1969 by the late Herbert W. Kaufman, has 60+ workplaces spanning the US, Canada, the UK, Europe, South America, and the Center East.

 

“We’re aggressively pursuing the business’s greatest expertise, who’re interested in the corporate’s tradition, grounded in household values, and the way we encourage associates to function with a development mindset”

Danny KaufmanBurns & Wilcox

 

Representing the third era of household management, Herbert’s grandson Danny, who’s president, is answerable for the corporate’s North American enterprise. Along with his management of Burns & Wilcox, he’s government vp of its dad or mum firm, H.W. Kaufman Group, overseeing operations, gross sales, advertising, and expertise.

“We now have invested greater than $100 million to remodel our expertise capabilities, which is able to allow our associates to make sooner, smarter, and extra data-driven choices,” Kaufman says. “We’re already realizing the advantages. As a nimbler group that operates with vital velocity, we’re delivering an improved expertise for our shoppers and driving even larger monetary outcomes.”

Burns & Wilcox goals to leverage that funding into HR expertise, which strengthens workers by analyzing:

• worker suggestions
  
   

• HR metrics
  
   

• market tendencies
  
   

This elicits precious insights that form expertise methods and optimize applications.

“Our HR workforce has revolutionized the expertise expertise by implementing cutting-edge initiatives that prioritize the well-being, development, and engagement of our workforce based mostly on information,” states Kaufman.

Burns & Wilcox goals to foster a office for all by means of its DE&I initiatives.

“Our associates are inspired to take part in designated ERGs that align with a mess of communities represented by our associates. Collectively they’re leaning into their various backgrounds, experiences, and views to deal with complicated enterprise challenges and be certain that Burns & Wilcox is all the time a spot the place associates can thrive,” provides Kaufman.

“Expertise stays a difficulty throughout the business. After all, we see limitless potential by way of a profession in insurance coverage and have made it a precedence to raise the business general.”

Headquarters: Tucson, AZ

Kind of firm: Retail Company/Brokerage

Group dimension: 26–100

Worker satisfaction ranking: 82 %

By way of its tagline – Famously Pleasant People – the group stays probably the greatest insurance coverage corporations to work for in America.

Since forming in 2007, RightSure has been steered by its president Jeff Arnold, whose ardour for insurance coverage fed by means of to workers.

A two-time bestselling creator, Arnold credit the significance of tradition and a optimistic worker expertise to the corporate’s continued success.

“When an actual firm tradition exists, you’ll be able to really feel it the minute you name them, the minute you stroll into the headquarters, the minute you stroll into retail. It’s an vitality that transcends time and house, and you’re feeling very welcomed by these individuals who love what they do,” says Arnold.

The group goals to draw individuals who exhibit qualities of their intensive hiring course of.

 

“Folks really feel that anytime they speak to anybody in our agency, the vitality is excessive and the vibe is nice”

Jeff ArnoldRightSure Insurance coverage Group

 

“It’s those that have excessive vitality and fervour. They are often reserved and well-spoken, however they’ve an vitality, an attraction, a charisma about them that you could really feel, perhaps not see, but it surely’s palpable,” he feedback.

“This agency retains profitable all these awards by getting the appropriate folks, hiring, recruiting, coaching, re-recruiting them. I can’t simply stand in my little workplace right here, beat my chest, and make it occur. It needs to be embraced by everybody. Our long-term aim isn’t solely to be North America’s most awarded insurance coverage agency, however to develop into a worldwide model.”

The corporate’s advantages program rewards workers for his or her arduous work by means of the next: 

• beneficiant PTO, together with 24 days annual depart
  
   

• 100% life insurance coverage
  
   

• dental and imaginative and prescient cowl
  
   

• 50 % medical insurance
  
   

• on-site fitness center
  
   

• meals catered two days per week
  
   

“We don’t need our folks burned out. We work arduous, we’re not a 40-hour week agency, we’re a ‘get it executed’ agency. I’m making an attempt to remove choice fatigue, as a result of interested by meals when it’s loopy busy is usually a distraction,” he says.

“We additionally present company-branded gear, as a result of deciding what you’re going to put on each morning may also trigger choice fatigue, plus all of us look aligned.”

 

1,000+ workers

• HUB Worldwide
• PURE Insurance coverage

501–1,000 workers

• DUAL North America
• Shepherd Insurance coverage

101–500 workers

• Bamboo Insurance coverage
• Clearcover
• Industrial Insurance coverage Associates
• Golden Bear Insurance coverage Firm
• HawkSoft
• Jimcor Company
• Savoy Associates

26–100 workers

• Allied Belief Insurance coverage Firm
• America’s Selection Insurance coverage Companions
• Chris-Leef Basic Company
• Deland, Gibson Insurance coverage
• Ellerbrock-Norris
• Euclid Transactional
• Basic Indemnity Group
• Nice Lakes
• Harmon Dennis Bradshaw
• MountainOne Insurance coverage Company
• Ollis/Akers/Arney Insurance coverage & Enterprise Advisors
• Provident Insurance coverage Applications
• The Bulow Group

10–25 workers

• Continental Underwriters
• Morrison Insurance coverage Companies
• RPR Insurance coverage
• Shomo-Madsen Insurance coverage