This text is a part of a sponsored sequence by EZLynx.
Impartial insurance coverage brokers are all the time looking for smarter methods to serve their purchasers and run their companies extra effectively. At this 12 months’s Utilized Web convention, attendees couldn’t cease raving concerning the EZLynx® instruments they depend on day by day. Whether or not it was a long-time company proprietor or an enthusiastic newcomer, one factor was clear; EZLynx is altering how brokers get issues performed.
On this submit, we’ll take a more in-depth have a look at the EZLynx options that had everybody buzzing at Utilized Web. From making workflows easier to successful new purchasers, these instruments are reshaping company operations. In the event you’re interested by elevating your company’s effectivity and shopper satisfaction, learn on to study what makes EZLynx stand out.
One Platform, Infinite Potentialities
One software that had insurance coverage professionals excited was EZLynx’s all-in-one administration system. For the companies we’ve heard from, constant use of the AMS resulted in 24% YOY progress. Brokers had been particularly impressed with how the platform brings collectively all the things, from score and shopper communications to coverage administration, all in one unified system. No extra juggling a number of software program methods or cluttered spreadsheets; all the things you want is correct there in a single easy-to-use interface.
Brokers at Utilized Web beloved the best way the answer connects private and industrial accounts in a single profile, opening alternatives for cross-selling and upselling effortlessly. They shared how the intuitive design cuts down on work hours whereas creating room for progress.
The Secret Weapon for Conserving Purchasers Loyal
If there’s one characteristic brokers couldn’t cease speaking about at Utilized Web, it was EZLynx’s retention resolution. The renewal options in EZLynx are so efficient that they ship 8 factors increased coverage retention on common in comparison with companies that don’t use EZLynx retention instruments.
These instruments had been praised for serving to companies keep forward in at the moment’s difficult market by providing every day insights into renewals. Brokers beloved how retention instruments allowed them to determine fee modifications early and store for higher choices for purchasers, lengthy earlier than insureds thought of switching suppliers.
The power to pair these insights with automated reminders and electronic mail campaigns makes sustaining robust relationships easy. Brokers agreed: this characteristic is a must have to maintain purchasers blissful and constant.
“Measurable enhancements for our company have been in retention for positive. With the ability to use Retention Middle and simply having these insights for us is large. We’ve became being actually proactive relatively than reactive and only a extra customized service.”
Christina Lynch, CEO, FirstMark Insurance coverage
Streamlined Business Strains Submissions
EZLynx’s developments in industrial insurance coverage workflows had brokers excited concerning the future. Many attendees had been intrigued by the progressive instruments designed to simplify quoting and submissions for small and medium-sized industrial strains. These options are set to do for industrial insurance coverage what EZLynx’s comparative rater did for private strains: make the method sooner, simpler, and simpler.
The brand new industrial strains improvements goal to simplify the method for brokers, making it simpler to interact with purchasers and promote industrial insurance coverage. By addressing key ache factors, comparable to decreasing the time from quoting to presentation, EZLynx is about to streamline industrial insurance coverage workflows considerably. As a result of we’re making the workflow extra environment friendly, these time financial savings and the truth that we’re taking out the guess work make promoting industrial strains insurance coverage extra worthwhile. This development is especially thrilling for companies trying to broaden their industrial strains enterprise or enhance their current processes.
“It appears as if the identical approach EZLynx revolutionized private strains quoting years in the past with the comparative rater, the brand new industrial strains submission workflow has the chance to do this for small and medium industrial as properly.”
Andy Kirkham, Director of Operations, Firefly Company
The Energy of EZLynx AI
Utilized Web attendees had been additionally raving about how AI-powered EZLynx Digital Assistant (EVA™) is simplifying workflows, from writing skilled emails to responding to service-related inquiries routinely. EVA helps brokers craft clear, partaking emails tailor-made to size, tone, and topic preferences. With AI-generated drafts, employees can simply overview and refine to craft and ship the proper electronic mail in nearly no time in any respect.
Brokers had been particularly enthusiastic about EVA’s potential to cut back the coaching burden on new hires. With EVA’s content material help characteristic, new hires (or skilled ones) can ask EVA learn how to carry out particular actions in EZLynx and obtain on the spot, step-by-step directions to perform any job confidently.
Account summarization in EVA also can give brokers an entire, on the spot abstract of shopper communication historical past by collating emails, texts, notes, and exercise logs. This can be a implausible useful resource for brand new hires trying to get caught up or for brokers who desire a refresher earlier than talking with a shopper or attending a gathering. With these AI capabilities, enhancing service high quality and workforce productiveness has by no means been simpler.
“If we don’t undertake AI in our company, we’re going to get left behind. In order that’s an enormous initiative for me and has been for years, and transferring ahead. I simply love that EZLynx is in the identical thoughts body as our company and attempting to undertake that. It makes our workers extra productive. It’s going to assist with onboarding as we’re coaching. It’s simply infinite on the way it’s going to vary the best way that we do enterprise.”
Christina Lynch, CEO, FirstMark Insurance coverage
Automation That Handles the Exhausting Stuff
Automation instruments additionally stood out as a must have resolution for companies aiming to maximise productiveness. EZLynx automation saves companies a median of 558 hours monthly, and Utilized Web attendees beloved the way it frees up hours of time that may in any other case be spent on repetitive duties – whether or not it’s sending reminders, scheduling follow-ups, or managing pressing claims throughout disasters like hurricanes.
The true magic of EZLynx automation is in the way it helps companies scale with out shedding the private contact. By automating routine processes, brokers can focus their vitality on the issues that matter most – constructing shopper relationships and rising their enterprise. Utilized Web attendees emphasised this characteristic as a prime choose for companies trying to increase effectivity whereas sustaining a hands-on strategy.
“[EZLynx automation] helps me be capable to focus on the issues that I must be doing whereas the system is doing work within the background. With Automation Middle, you possibly can take these duties which are a bit of bit tedious and let it offload into that.”
Suzanne Sansom, Company Proprietor of Suzanne Sansom Insurance coverage Companies Inc. and Good Selection State Director
The Instruments Redefining Insurance coverage Success
At Utilized Web, EZLynx proved why it’s a favourite resolution amongst impartial insurance coverage brokers. From its intuitive, all-in-one administration system to its time-saving automation instruments, EZLynx empowers companies to remain organized, environment friendly, and forward of shopper wants. Whether or not your focus is retention, industrial insurance coverage workflows, or leveraging AI, EZLynx has the options to assist your company develop.
Utilized Web attendees walked away energized and able to take their success to the following stage – and with EZLynx, it’s clear they’ve discovered a accomplice that’s simply as devoted to their objectives as they’re.
Able to thrive with instruments that ship company success? Go to EZLynx.com to discover what’s potential at the moment!
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