Keller Williams Co-Founder and Government Chairman of the Board Gary Keller has spent greater than 4 a long time in the true property business — first as an agent himself, and later as an entrepreneur constructing out the world’s largest actual property franchise by agent depend. Not solely has Gary seen the enterprise migrate from Rolodexes to classy database applied sciences, however by means of Keller Williams’ proprietary KW Command® platform, he’s performed a key function in shaping the way forward for the business — a future that retains brokers on the heart of KW.
In a livestream in 2021, Gary spoke frankly concerning the methods brokers can succeed within the business. Even with the exponential progress of social media, it seems, the basics stay the identical. Listed below are Gary’s six foundational steps you’ll be able to observe to construct a successful enterprise in actual property:
1. Set an enormous objective and an enormous plan
Set a serious objective, or a sometime objective, for a time sooner or later. Perhaps it’s rising your small business to be a million-dollar enterprise, or maybe it’s rising the dimensions of your workforce. This huge objective doesn’t need to be particular. Then, create smaller, extra particular, achievable objectives alongside the way in which that can finally get you to your huge objective. On daily basis, concentrate on what you could be doing proper now to attain your sometime objective, and do it. The primary cause brokers fail, added Keller, is as a result of their plan for the best way to develop their enterprise is simply too sophisticated. “They endorse the thought of complexity,” he stated, “as a substitute of whittling it right down to one thing easy.” In actuality, prime brokers discover that it’s committing to only a handful of actions or methods that in the end determines success. “Then, all of the dominoes fall after that.”
2. Block off mornings for lead era*
“Each actual property agent, their solely objective after they rise up within the morning needs to be to steer generate, to feed the information, to fill the database,” Keller stated. That’s as a result of the analysis is obvious — prime brokers commonly interact in three to 4 foremost lead era actions, plus three to 4 minor lead gen actions. “I constructed my total group initially round producing the lead,” Keller added. In case your persona isn’t completely suited to steer gen, otherwise you simply don’t take pleasure in it, he says, that’s OK. Decide to placing within the time anyway, in order that finally, you’ll get to a spot the place you don’t have to steer gen as a lot. As you lead generate, you’ll additionally must be sure you’re correctly storing your information. That’s the place databases are available.
3. View your database as your small business
“The premise of all nice companies is the database,” Keller stated. Constructing one, rising it, and cultivating it’s a key to success. Prime brokers zero in on their database. They see it as a every day precedence above and past making a sale. A sale is one thing good that occurs alongside the way in which. “My objective was to see if I might turn out to be your agent of alternative,” Keller stated, “or your agent for all times, and get you into my database.” The enterprise relationship follows.
Moreover, prime brokers calculate and understand how huge a database they should obtain their objectives after which work towards that quantity. For instance, a database of between 4,000 to six,000 contacts typically finally interprets right into a millionaire actual property agent. “The objective is to be including individuals persistently into your database,” Keller stated. Then nurture your database by persistently and thoughtfully following up together with your contacts. “By understanding who my clients are, and understanding who my database is, I can get up each day and supply them worth.”
Decide to including three new contacts to your database every day — their title, tackle, telephone quantity, and electronic mail — and that can translate into 720 new contacts a 12 months.
4. Give attention to referrals
Referrals typically pay the best fee, Keller stated, they usually, together with previous purchasers, could be amongst brokers’ most loyal leads. “They typically pay you probably the most sum of money per deal, commission-wise, they usually’re going to be probably the most loyal to you,” he shared. Brokers might help encourage referrals by commonly reaching out to individuals of their database, says Keller.
When he began his enterprise years in the past, KWRI Head of Trade and Studying Jason Abrams leaned into referral relationships by sharing his mission and worth with a fellow agent whereas at Household Reunion — Keller Williams’ greatest actual property coaching occasion of the 12 months. “Months after we met, lengthy after Household Reunion had come and gone, she known as to see if I might assist her skilled soccer shopper who had deliberate to play in her hometown of Miami, however was signed with the Detroit Lions as a substitute,” he stated. “I jumped right into a limo and confirmed him a collection of houses. Once I bought the verify for the home he purchased three weeks later, it was probably the most cash I’d ever seen in a single place.”
5. Don’t be afraid to delegate
To commit time to steer era and specializing in constructing your database, you’ll probably must delegate duties to different individuals in your workforce, and that’s OK. “All the pieces else could be delegated,” Keller stated. Likewise, when you’ve constructed up your database to the quantity it is advisable obtain your objectives, you’ll be capable of delegate the nurturing of your database as effectively.
The Organizational Mannequin of The Millionaire Actual Property Agent reveals brokers precisely the best way to exponentially develop their enterprise by leveraging the skills of others. Rent individuals for workers positions to deal with administrative, purchaser, and vendor duties. Your administrative assistant needs to be your first rent. Then, after you have extra purchasers than you’ll be able to deal with by yourself, you’ll be able to rent gross sales workers. Discovering gifted hires enables you to concentrate on lead era.
6. Put all of it collectively
Take the next steps as you’re employed on lead gen and on constructing your database:
- Calculate your present database quantity.
- Set a selected database objective for the long run.
- Construct a lead gen plan to get there. (Gary recommends a minimal of 4 days every week for at least two hours, although 5 days every week for 3 hours is healthier.)
Gary stated that with KW Command®, Keller Williams gives the instruments that permit an actual property agent to construct a database-based enterprise. And with that in place, “your relationships will come to you — and they’re going to persist with you.”
*WARNING! You will need to adjust to the TCPA and every other federal, state or native legal guidelines, together with for B2B calls and texts. By no means name or textual content a quantity on any Do Not Name record, and don’t use an autodialer or synthetic voice or prerecorded messages with out correct consent. Contact your lawyer to make sure your compliance.


